Pod Point EV charger Installation
To unlock the full benefits of e:PROGRESS, the installation of our chargers is provided by Pod Point.
Always meeting the required government legislation on charger installation, you can feel safe in the knowledge that the team will provide a quick and professional service throughout the process.
INSTALLING YOUR HOME CHARGER
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CHARGER SELECTION AND ONLINE SURVEY
If you need a charger installed, complete our short form and then Pod Point will contact you to start your journey. After selecting your charger of choice, you will then complete an online survey so that Pod Point can understand the requirements of your installation. Following this, Pod Point will liaise with you directly to find an ideal date and time to book your installation.
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INSTALLATION DAY
An expert installer from Pod Point will support you in selecting the best spot for your charger, ensuring it’s convenient and suited to your space.
Then once it is in place, the installer will handle all of the technical setup and connect it to your Wi-Fi. This installation typically only takes two hours as well!
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DEMONSTRATION
After everything has been tested and is fully operational, the installer will then provide you with a detailed demonstration of how your charger works and answer any questions you may have.
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Join e:PROGRESS
Connect your new charger in the e:PROGRESS app and you can start saving with Intelligent Charging.
Pod Point will help you with the initial connection and will also be on hand for any support needed with the charger.
Learn more about the e:PROGRESS app
Installation FAQs
See our FAQs below for answers to some common questions customers ask about installing their charger.
The location of the charger will depend on the distance from your consumer unit and the available power at your selected location.
If you choose a charger through our installation partner Pod Point, they will advise you on the best location for your charger during your free home survey.
After completing the registration form, you will receive an email with a link to arrange your survey. It takes up to one week to complete your survey and approximately three weeks to install your charger. Your installation may take longer than this if your property requires additional works, such as electrical upgrades, or if our installer is required to submit an application form for your property. An application form is required if your household load is close to the limit of your main fuse. Most agencies respond to applications within 1 – 4 weeks.
